DELIVERY
Items will be dispatched within 3 working days of receipt of payment. Please select the correct option at Check Out.
UK
Items are sent Royal Mail First Class
Rest of the World
Items are sent Royal Mail International Tracked
RETURNS POLICY
We hope that you are pleased with everything you order but if something is not quite right you have 14 days from receipt to tell us by email that you wish to return your item. Please follow the process below.
RETURNS PROCESS
contact hello@springupgallery.co.uk to request a refund
if the item is faulty or damaged, attach a photo
return the item in the original packaging unless it was damaged in the post. Ensure the item is packed well to prevent damage as we will not be able to make a refund if it is damaged in transit due to poor packing.
obtain proof of postage and send the item to
SpringUp Gallery
Mayflower Cottage
Burtons Lane
Chalfont St Giles
BUCKS
HP8 4BL
Upon receipt of the returned items, they will be inspected and if all is in order, a refund will be made within 14 days, using the same payment method made for the purchase. Except in the case of damaged or faulty items, the delivery and return costs will not be refunded.